Benchmarking is the practice of conducting a systematic comparison of the operations and performance of your unit / organisation with the operations and performance of other designated units / organisations. It can form the basis for improvements in products, processes and performance.
This course will include coverage on:
Attendees should be able to identify potential indicators to identify performance and ways in which this data can be collated and analysed to give a guide to success.
This workshop is aimed at staff in voluntary bodies and in the public sector who need to understand benchmarking and how to conduct a benchmarking exercise.
We are able to customise all of our in house courses to focus on your own needs. Simply Contact Us to get more information on how we can do this and to place a booking.